Legal

End User License Agreement

Last updated September 11, 2026 · See also the Privacy Policy

This agreement covers the Akoolai HQ app for iPhone, the Akoolai team app at akoolai.com/app, and the features that connect them to services such as Google Calendar and QuickBooks Online. By installing or using the software you agree to these terms. If you are using it on behalf of an organization, you confirm you have authority to bind that organization, and “you” includes it.

• 1. The agreement
• 2. License
• 3. Accounts and eligibility
• 4. Acceptable use
• 5. Your content
• 6. Connected services
• 7. AI features
• 8. Updates, support, and availability
• 9. Intellectual property
• 10. Termination
• 11. Disclaimer of warranties
• 12. Limitation of liability
• 13. Indemnity
• 14. Apple-specific terms
• 15. Governing law and disputes
• 16. General
• 17. Contact

1. The agreement

This End User License Agreement (“Agreement”) is between you and Dyneeoh LLC, a California limited liability company doing business as Akoolai (“Akoolai”, “we”, “us”). It governs the Akoolai HQ application for iOS (bundle identifier com.akoolai.hq, including its home-screen widget), the web application at akoolai.com/app, related APIs, and any updates we provide (together, the “Software”). The Privacy Policy explains how we handle information and forms part of this Agreement.

If you have a separate written services agreement with Akoolai, that agreement controls where it conflicts with this one.

2. License

Subject to this Agreement, Akoolai grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on devices you own or control, solely for your organization's internal business purposes. For the iOS app, this license is further limited to Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

You may not:

• copy, modify, translate, or create derivative works of the Software except as the law expressly allows;
• reverse engineer, decompile, or otherwise attempt to derive the source code of the Software, except to the extent the law permits despite this restriction;
• rent, lease, lend, sell, sublicense, or redistribute the Software or make it available to anyone outside your organization;
• remove or alter any proprietary notices in the Software;
• use the Software to build a competing product or to access it by means other than the interfaces we provide.

The Software is licensed, not sold. We reserve all rights not expressly granted here.

3. Accounts and eligibility

Accounts are created by invitation from an organization administrator. You must be at least 18 years old and provide accurate account information. You are responsible for keeping your credentials confidential and for all activity under your account, and you agree to tell us promptly if you believe your account has been compromised. Your organization's administrator may suspend, deactivate, or reassign accounts belonging to the organization.

4. Acceptable use

You agree not to use the Software to:

• violate any law or the rights of others;
• upload content that is unlawful, infringing, or that you do not have the right to share, including personal information about others you are not permitted to process;
• probe, scan, or test the vulnerability of the Software or its infrastructure, bypass access controls, or interfere with its operation;
• send automated or excessive requests that degrade the service for others;
• impersonate any person or misrepresent your affiliation with any organization.

5. Your content

You and your organization retain ownership of the tasks, notes, records, transcripts, images, and other content you submit to the Software (“Content”). You grant Akoolai a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Content solely as needed to provide, maintain, secure, and improve the Software for you. We do not use Content to train AI models and do not sell it.

You are responsible for your Content and for having the rights and permissions needed to submit it, including for schedules or information about other people that you choose to track. Content marked personal is visible only to the user who created it; other team content is visible to your organization as the Software is designed to share it.

6. Connected services

The Software can connect to third-party services at your direction, including Google Calendar and QuickBooks Online (Intuit). Each connection is optional and requires you to authorize it through the provider's own consent screen.

• Your use of a connected service remains governed by that provider's terms and privacy policy. Akoolai is not responsible for those services, their availability, or changes they make.
• You authorize Akoolai to access and, where a feature requires it, modify data in the connected service on your behalf, within the scope you grant. For QuickBooks Online this may include reading and writing customers, invoices, payments, and related accounting records. You are responsible for reviewing any accounting entries the Software creates and for the accuracy of your books.
• You may disconnect a service at any time from the Software's settings or from the provider's connected-apps page. We will stop accessing it and delete stored tokens.
• Akoolai is not affiliated with Google, Intuit, or Apple. Their product names are trademarks of their respective owners.

7. AI features

Some features use AI models to turn voice transcripts, notes, and images into proposed tasks, events, and schedule entries. AI output can be wrong, incomplete, or misattribute dates, names, and amounts. Proposals are shown to you for review before they are saved, and you are responsible for checking them. Do not rely on AI output as legal, financial, accounting, or other professional advice.

8. Updates, support, and availability

We may update the Software from time to time, including through automatic or over-the-air updates, and may add, change, or remove features. Some updates may be required to keep using the Software. Support is provided by Akoolai by email at hello@akoolai.com. We aim for high availability but do not guarantee the Software will be uninterrupted or error-free, and we may suspend it for maintenance, security, or legal reasons.

9. Intellectual property

The Software, including its code, design, trademarks, and documentation, is owned by Akoolai and its licensors and is protected by copyright, trademark, and other laws. Feedback you give us about the Software may be used by Akoolai without obligation to you.

10. Termination

This Agreement is effective until terminated. You may stop using the Software and delete it at any time. We may suspend or terminate your license if you breach this Agreement, if your organization's relationship with Akoolai ends, or if we discontinue the Software. On termination you must stop using the Software; sections 5 (as to Content already processed), 9, and 11 through 16 survive. Data handling after termination is described in the Privacy Policy.

11. Disclaimer of warranties

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AKOOLAI DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE FREE OF ERRORS, OR THAT AI OUTPUT OR DATA FROM CONNECTED SERVICES WILL BE ACCURATE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AKOOLAI AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AKOOLAI'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SOFTWARE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOUR ORGANIZATION PAID AKOOLAI FOR THE SOFTWARE IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnity

You will defend and indemnify Akoolai against claims, damages, and reasonable expenses arising from your Content, your use of the Software in breach of this Agreement, or your violation of law or of a third party's rights.

14. Apple-specific terms

These terms apply to the iOS version of the Software obtained through the Apple App Store or TestFlight.

• Acknowledgement. This Agreement is between you and Akoolai only, not Apple. Akoolai, not Apple, is solely responsible for the Software and its content. Where this Agreement conflicts with Apple's Media Services Terms and Conditions, those terms govern.
• Scope of license. The license in section 2 is limited to a non-transferable license to use the Software on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions, except that the Software may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
• Maintenance and support. Akoolai is solely responsible for providing any maintenance and support for the Software. Apple has no obligation to furnish any maintenance or support services.
• Warranty. Akoolai is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the Software fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Software, if any, to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Software, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Akoolai's sole responsibility.
• Product claims. Akoolai, not Apple, is responsible for addressing any claims by you or any third party relating to the Software or your possession or use of it, including product liability claims, claims that the Software fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
• Intellectual property. If a third party claims that the Software or your possession and use of it infringes that third party's intellectual property rights, Akoolai, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
• Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer contact. Dyneeoh LLC, doing business as Akoolai, 25032 Shady Hollow Cir, Lake Forest, CA 92630, United States; hello@akoolai.com. Direct questions, complaints, or claims about the Software to us there.
• Third-party terms. You must comply with applicable third-party terms when using the Software, including those of Google and Intuit for connected services.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance of it Apple will have the right, and will be deemed to have accepted the right, to enforce this Agreement against you as a third-party beneficiary.

15. Governing law and disputes

This Agreement is governed by the laws of the State of California and the federal laws of the United States, without regard to conflict-of-laws rules. Before filing a claim, you agree to contact us at hello@akoolai.com and try in good faith to resolve the dispute informally for 30 days. Any claim not resolved that way will be brought exclusively in the state or federal courts located in Orange County, California, and you consent to their jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction. Nothing in this section limits rights you have as a consumer under laws that cannot be waived by agreement.

16. General

• Export. You will comply with U.S. and other export and sanctions laws in connection with the Software.
• U.S. Government users. The Software is “commercial computer software” and is provided to government users with only the rights granted to all other users under this Agreement.
• Changes. We may update this Agreement by posting a new version at akoolai.com/eula and updating the date above. Material changes will be announced in the Software or by email. Continued use after the effective date means you accept the change.
• Assignment. You may not assign this Agreement without our consent. We may assign it in connection with a merger, acquisition, or sale of assets.
• Entire agreement. This Agreement and the Privacy Policy are the entire agreement about the Software and supersede prior understandings on that subject. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.

17. Contact

Dyneeoh LLC, doing business as Akoolai
25032 Shady Hollow Cir
Lake Forest, CA 92630, United States
hello@akoolai.com
akoolai.com